▪️Privacy Policy
At GrabWay, we are deeply committed to safeguarding your privacy and ensuring that your personal data is handled with the utmost security and responsibility. This Privacy Policy outlines the types of data we collect, how we process and use this information, and the measures we take to protect your data in accordance with applicable privacy laws and regulations.
1. Information We Collect
1.1 Personal Information
When you register for an account on GrabWay or engage with our services, we may collect certain personal information that you provide directly to us. This includes, but is not limited to:
Name and Contact Information: Full name, email address, and phone number.
Account Credentials: Username, password, and wallet address, which are required to secure and manage your account.
Location Data: GPS data, which is collected to track travel distances and optimize your experience, especially in relation to reward calculations.
1.2 Usage Data
We collect information related to your interaction with the GrabWay application, which helps us better understand how users engage with our platform:
App Interaction Data: Information on how you navigate and interact with features, settings, and functions of the app.
Device Information: Data about the device used to access the GrabWay platform, such as device type, operating system, IP address, and unique device identifiers.
1.3 Transaction Data
If you participate in financial activities within the GrabWay ecosystem, we collect transactional data for record-keeping and user account management:
Purchase and Sale Records: Information regarding transactions involving NFT Cars, Reward Tokens, and other assets within the app.
Payment Data: Details about your payment methods and token transactions, including the use of BNB, GRAB tokens, or other cryptocurrencies.
2. How We Use Your Information
2.1 Service Delivery and Enhancements
We utilize your information for the following purposes:
Enabling access to and usage of the GrabWay app and its integrated services.
Tracking and calculating travel distances for the purpose of allocating rewards.
Managing account features and processing transactions.
Improving the app’s overall performance, security, and user experience through data-driven insights and feedback analysis.
2.2 Communication
We may use your personal data to communicate important information, including:
Providing account-related updates, notifications, and critical information about the platform’s status.
Responding to inquiries and delivering customer support when needed.
2.3 Security and Compliance
Your information is processed for the purpose of:
Protecting against unauthorized access, fraud, and other security risks.
Ensuring that our operations and your account are compliant with relevant legal and regulatory obligations.
3. Data Sharing and Disclosure
3.1 Third-Party Service Providers
We may share your data with trusted third-party partners who assist us in the delivery of our services. These providers handle tasks such as app operation, transaction processing, customer support, and data storage. All third parties are contractually obligated to maintain the confidentiality of your personal information and to use it solely for the purposes specified by GrabWay.
3.2 Legal Obligations
Your information may be disclosed as required by law, including:
Compliance with legal processes, such as subpoenas, court orders, or regulatory investigations.
Cooperation with government authorities for purposes related to security, fraud prevention, or legal compliance.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of GrabWay’s assets, your personal information may be transferred to the new owner. Should such an event occur, you will be notified, and the continuation of service will be explained to ensure transparency in how your data will be handled.
4. Data Security
GrabWay employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. These security mechanisms include:
Encryption: All data transmitted between your device and our servers is protected using secure encryption protocols.
Access Controls: Only authorized personnel with a legitimate need have access to your personal data. These individuals are subject to strict confidentiality agreements.
Data Integrity: Regular audits and updates are performed to ensure the integrity and security of our data systems.
5. Your Rights and Choices
5.1 Access and Updates
You have the right to access and update your personal information through your GrabWay account settings. It is essential that the information provided is kept accurate and current to ensure seamless service delivery.
5.2 Opt-Out from Communications
You may choose to opt out of receiving promotional communications from us at any time by following the instructions provided in those messages. However, you will continue to receive non-promotional messages necessary for maintaining your account and the services provided.
5.3 Data Deletion Requests
You have the right to request the deletion of your account and associated personal data at any time. To do so, please contact our customer support team. Note that certain information may be retained to comply with legal obligations or for security purposes.
6. Changes to This Privacy Policy
GrabWay reserves the right to update this Privacy Policy periodically to reflect changes in our services or legal obligations. Any significant updates will be communicated to you through the app or via other appropriate channels. We encourage you to review this policy regularly to stay informed about how we protect and handle your personal information.
For any questions or concerns regarding this Privacy Policy, please contact us at: [Insert Contact Information]
By using the GrabWay app, you acknowledge and agree to the terms outlined in this Privacy Policy.
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